Empathy represents the foundation skill for all the social competencies important for work – Daniel Goleman
Empathy is a critical component of creating an inclusive environment because it enables individuals to understand and appreciate the experiences of others who may be different from themselves.
3 reasons why empathy training is important:
1. Improved Relationships: Empathy is the ability to understand and share the feelings of others. When people are trained in empathy, they are better equipped to understand the perspectives of others and develop stronger, more positive relationships with them.
2. Improved Communication: Effective communication requires understanding the needs and emotions of others. Empathy training helps people become better listeners, more responsive to the needs of others, and more effective communicators.
3. Enhanced Leadership Skills: Leaders who are empathetic are more likely to create a positive work environment and build stronger relationships with their team members. Empathy training can help leaders develop these skills, which can lead to better morale and higher productivity.
Empathy is a skill that can be learned and developed and this session makes that journey fun with valuable tools and simple techniques that will help you develop your empathy skills and build more positive relationships with others.
Here’s what we’ll cover:
Understand the meaning and value of empathy at work and the benefit to your team
Learn practical tips and techniques to cultivate empathy and inclusive behaviours
Practice perspective-taking: Trying to put yourself in the other person's shoes and imagine what they might be experiencing
Explore the power of connection and how you can nurture this in all areas of your life
Explore ways to develop better communication skills to help understand others and the situation around you
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Can this training course be delivered in person?
All our training courses are delivered virtually using MS Teams, WebEx and Zoom. We have offices in London, Brighton and Auckland and deliver classroom workshops in the UK, Europe, NZ and Australia.
How do you make learning fun?
All of our training is designed in-house by our awesome trainers and graphic designers. We use cutting-edge production techniques to create fun and inspiring ways to engage with our learners that helps make learning easy and long lasting. We are often asked "how are you doing this?!"
What is the ideal group size?
All of our training courses are highly interactive. For virtual and hybrid training sessions we suggest a maximum of 24 participants and for classroom training the optimum group size is 16-18.