Challenging Conversations

Most conversations are simply monologues delivered in the presence of a witness – Margaret Millar

Have you ever had to have a tough conversation with someone, but didn’t quite know how to approach it? Would you like some strategies for dealing with those conversations that become emotionally charged or heated? Whether it’s a performance review, a difficult negotiation, or a disagreement with a colleague, challenging conversations can be some of the most stressful and uncomfortable situations in the workplace.

Our Challenging Conversations training course will equip you with the tools and strategies you need to handle even the most difficult conversations. We’ll explore the art of active listening and how to ask powerful questions, helping you to build trust and rapport quickly with a diverse group of stakeholders. We’ll also cover how to handle objections and navigate disagreements in a constructive and productive way.

We dive into the more emotional aspects of challenging conversations too. We’ll explore how to handle intense emotions in yourself and others, and how to respond when things get heated. We’ll also discuss how to stay aligned with your priorities and values while still being open to different perspectives and ideas.

This training course is designed for anyone who wants to improve their communication skills and feel more confident in handling challenging conversations. You’ll leave with a deep understanding of how to communicate effectively under pressure, build rapport, and navigate difficult conversations with more confidence.

Get ready to be the ultimate conflict-resolution superstar and feel like the superhero of challenging conversations!