There are two things people want more than sex and money… recognition and praise – Mary Kay Ash
We all know that giving feedback can be a bit scary and uncomfortable at times, but it’s an essential skill for personal and professional growth. That’s why we’ve designed this course to help you master the art of giving feedback in a well structured, effective and authentic way.
We’ll start by exploring the psychology of feedback and why it’s so important. We talk about common fears and misconceptions people have about giving feedback, and how to overcome them. When it comes to language, we’ll show you how to use positive, constructive words that focus on behaviours and outcomes and how to avoid the classic poop sandwich!
Timing is everything when it comes to giving feedback, so we’ll teach you how to choose the right moment and setting using real-life examples and scenarios to illustrate the concepts and techniques we’re discussing.
You’ll have plenty of opportunities to practice giving and receiving feedback in a safe and supportive environment, so you can build your confidence and develop your skills.
By the end of this course, you’ll be a fearless feedback giver and receiver. You’ll be able to give feedback in a way that is constructive, respectful, and empowering, and you’ll be able to receive feedback with a more open mind and a growth mindset. You’ll have the tools and techniques you need to help yourself and others grow and achieve their full potential.
So, if you’re ready to conquer your fear of feedback and become a more effective communicator and leader, join us for this fun and interactive course.
Here’s what we’ll cover:
Common fears and misconceptions about giving feedback and how to overcome them
Explore different types of preventative and reactive feedback and the benefits of each
Key elements of effective feedback and 2 models to help you structure and deliver your message
How to receive feedback with an open mind and use it to improve performance and achieve goals
Real-life examples and discussions to demonstrate the concepts and techniques of giving and receiving feedback
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Can this training course be delivered in person?
All our training courses are delivered virtually using MS Teams, WebEx and Zoom. We have offices in London, Brighton and Auckland and deliver classroom workshops in the UK, Europe, NZ and Australia.
How do you make learning fun?
All of our training is designed in-house by our awesome trainers and graphic designers. We use cutting-edge production techniques to create fun and inspiring ways to engage with our learners that helps make learning easy and long lasting. We are often asked "how are you doing this?!"
What is the ideal group size?
All of our training courses are highly interactive. For virtual and hybrid training sessions we suggest a maximum of 24 participants and for classroom training the optimum group size is 16-18.